Email Us at:
Or write to us at:
Woolworths Group Retirement Fund, PO Box 680, Cape Town 8000
For more information about the Fund or for Fund queries, you can contact us on 021 401 9300.
For FREE financial advice, contact the Alexander Forbes Individual Advice Centre (IAC) at 0860 100 444 or email them at firstname.lastname@example.org.
Alternatively, you may want to get advice from your own Financial Planner. Make sure that they are certified by the Financial Planning Institute.
What to do if you're unhappy with your fund:
Please tell us if you have a complaint about any aspect of the Woolworths Group Retirement Fund and we will try to help you by addressing your complaint as quickly as possible.
What to include in your complaint
To help us resolve your complaint please give us as much of the following information as possible, preferably in writing and include all relevant information and attach relevant documentation, where applicable:
Who you can lodge your complaint with
You may lodge your complaint through the fund’s administrator at the following contact details: